Rachel Browne is a Hotelier and regards her job as a labour of love enabling her to contribute significantly to the Tourism Product of Antigua & Barbuda.

Rachel has been in the Tourism and Hospitality Industry for over 30 years and for the past 16 years has been the General Manager at the prestigious Hermitage Bay Hotel; one of Antigua’s most distinguished resorts.

Under her leadership, Hermitage Bay has achieved numerous Regional and International accolades, including numerous Trip Advisors’ wards, Best of the Best awards 2022– as one of the top 1% hotel in the world, Classic Vacation Independent Hotel of the year, British Airways Holiday Customer Service Excellence Award, CNN’s Travel Top Romantic Caribbean Retreat and has been listed on Conde Nast Word Traveler Gold List (best 100 hotels in the world). Hermitage Bay also has a Green Globe designation.

Rachel has a keen sense of duty and commitment to the development of the industry and has served as Director of the Antigua & Barbuda Hotel Association and a Director of the Tourism Development Fund.

She currently holds the position as Second Vice Chair of the ABHTA. She is also a Trustee of the Caribbean Hotel & Tourism Association Education Foundation. She believes that every opportunity should be provided for citizens to participate in the industry and gives her time to mentor young industry professionals and in collaboration with the local hospitality school, facilitates internship to its students. She is passionate about education for young people in the community.

While she has enjoyed the successes in the various international awards and recognitions received by Hermitage Bay, Mrs. Browne is always delighted in sharing and giving back to the community. She is a Director of the Hermitage Bay Caring Foundation and more specifically leads programs of community building, addressing issues of environmental and social concerns. She partners with local schools and other institutions promoting awareness and support to these causes.

Mrs. Rachel Browne is committed to and believes that one must be prepared to retool when and where necessary given the dynamism of tourism marketing and international hospitality standards. She holds an Associate Degree in Eco-Tourism & Environmental Management, a BA in Hospitality Management and has successfully completed post graduate work in Eco Tourism Management and holds an Executive Diploma from the prestigious Cornell University. She also obtained an Executive Masters’ Degree in International Hospitality Management from Les Roche. She is one of only three Female Caribbean nationals to hold the position of General Manager of a Five Star Resort in the Caribbean.
Rachel continues to receive invitations and to present keynote speeches at various levels of regional institutions. She has presented on Tourism and Hospitality, Work Place Culture, Quality Customer Care and Youth empowerment.

Rachel delights in cultural and social activities and is regarded as an icon of St. Vincent and the Grenadines’ carnival where for four consecutive years she won the title of Queen of the Bands for the magnificent works of art /costumes created by a local band leader which she wore and displayed. She is passionate about music with a profound love for soca and reggae music and enjoys dancing and singing. Her commitment to work and community has not diluted her strong bonds with her family and her diverse community of relatives and friends.