{"id":344,"date":"2019-04-04T16:44:15","date_gmt":"2019-04-04T16:44:15","guid":{"rendered":"http:\/\/www.chtaef.com\/?p=344"},"modified":"2022-09-07T15:18:02","modified_gmt":"2022-09-07T15:18:02","slug":"more-barbados-stakeholders-to-benefit-from-tourism-training","status":"publish","type":"post","link":"https:\/\/chtaef.com\/index.php\/2019\/04\/04\/more-barbados-stakeholders-to-benefit-from-tourism-training\/","title":{"rendered":"More Barbados Stakeholders to Benefit from Tourism Training"},"content":{"rendered":"\n

CHTA Education Foundation and Virgin Holidays join to offer more \u201cDevelopment Days\u201d<\/em><\/p>\n\n\n\n

MIAMI (April 4, 2019) \u2013 The Caribbean Hotel and Tourism Association Education Foundation (CHTAEF) has doubled the number of training sessions available for hospitality professionals in Barbados, following a surge in demand for the popular initiative, which is supported by Virgin Holidays.<\/p>\n\n\n\n

Respected regional hotelier, Karolin Troubetzkoy, Chairman of CHTAEF, announced two additional \u201cDevelopment Days\u201d on May 16 and 17, 2019. The May 20 and 21 training sessions were \u201csold out\u201d within four days of open registration.<\/p>\n\n\n\n

Tracking global tourism industry trends and appreciating the importance of meeting the changing needs and expectations of travelers, CHTAEF \u2013 in partnership with its corporate partners \u2013 launched a series of training programs last year to support the development of Caribbean industry professionals.<\/p>\n\n\n\n

The upcoming training sessions, \u201cHeartfelt Guest Care to Welcome the World\u201d, are open to Barbados Hotel and Tourism Association members.<\/p>\n\n\n\n

The sessions provide participants with the knowledge and skills they need to perfect the customer service experience, while also stressing the importance of diversity and inclusion.<\/p>\n\n\n\n

Following the pilot programme last October, managers noticed changes in the way many of their team members interacted with guests, as they displayed more empathy and compassion, which resulted in increased satisfaction scores from visitors.<\/p>\n\n\n\n

On assuming the leadership of CHTAEF last summer, Troubetzkoy noted that it was her mission to respond quickly and effectively to the needs of national hotel and tourism associations across the region by offering more training opportunities.<\/p>\n\n\n\n

\u201cWe are thankful to the enthusiastic participants who have taken part in the program in Barbados and Aruba, and are indebted to Virgin Holidays for its visionary leadership and commitment to delivering high levels of customer service, but more importantly, for investing in the Caribbean\u2019s most valuable resource \u2013 our people,\u201d she commented.<\/p>\n\n\n\n

She added that Virgin Holidays\u2019 focus on high level training is closely aligned with Caribbean Hotel and Tourism Association President Patricia Affonso-Dass\u2019 \u201cPeople First\u201d platform. \u201cWe are delighted we will be able to connect with even more Barbadians next month,\u201d Troubetzkoy concluded.<\/p>\n\n\n\n

Registration is open until April 12, 2019.<\/p>\n\n\n\n

For further information, visit http:\/\/www.caribbeanhotelandtourism.com\/about-the-foundation\/training\/<\/a> or email louisevirginholidays@gmail.com<\/a>.<\/p>\n\n\n\n

About Virgin Holidays
Virgin Holidays is the UK\u2019s favourite worldwide holiday company. Founded in 1985 on the Virgin principles of excellent customer service, value, reliability, responsibility and a sense of fun, it has used its entrepreneurial heritage and passion for innovation to benefit customers and communities around the world. The brand is particularly known for the \u2018magic touches\u2019 it has brought to market. From the world\u2019s first dedicated airport leisure lounges to the Branson Centre of Entrepreneurship in the Caribbean, Virgin Holidays puts its customers and the communities it works with at the heart of its commitment to do things differently. In 2015, it was voted Best Large Holiday Company to the USA, Canada and the Caribbean for the fourth consecutive year at the prestigious, consumer-voted, British Travel Awards. For more information, contact press.office@fly.virgin.com<\/a>.<\/p>\n\n\n\n

About CHTA Education Foundation
The Caribbean Hotel and Tourism Association Education Foundation (CHTAEF) was established 30 years ago as a stand-alone 501(c)3 nonprofit, tax-exempt organization, through which scholarships and special assistance are available for the education of Caribbean hotel industry personnel and students pursuing careers in hospitality and tourism. The Education Foundation has awarded more than US$2.5 million in scholarships and grants to applicants who demonstrate a strong commitment to the hotel and tourism industry. For more information, visit\u00a0www.caribbeanhotelandtourism.com\/about-the-foundation<\/a>, call +1 305 443-3030 or email\u00a0foundation@caribbeanhotelandtourism.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

CHTA Education Foundation and Virgin Holidays join to offer more \u201cDevelopment Days\u201d MIAMI (April 4, 2019) \u2013 The Caribbean Hotel and Tourism Association Education Foundation (CHTAEF) has doubled the number of training sessions available for hospitality professionals in Barbados, following a surge in demand for the popular initiative, which is supported by Virgin Holidays. Respected…<\/p>\n","protected":false},"author":3,"featured_media":345,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/chtaef.com\/wp-content\/uploads\/2020\/11\/CHTAEF-Virgin-Holidays.jpg","_links":{"self":[{"href":"https:\/\/chtaef.com\/index.php\/wp-json\/wp\/v2\/posts\/344"}],"collection":[{"href":"https:\/\/chtaef.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chtaef.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chtaef.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/chtaef.com\/index.php\/wp-json\/wp\/v2\/comments?post=344"}],"version-history":[{"count":1,"href":"https:\/\/chtaef.com\/index.php\/wp-json\/wp\/v2\/posts\/344\/revisions"}],"predecessor-version":[{"id":1080,"href":"https:\/\/chtaef.com\/index.php\/wp-json\/wp\/v2\/posts\/344\/revisions\/1080"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/chtaef.com\/index.php\/wp-json\/wp\/v2\/media\/345"}],"wp:attachment":[{"href":"https:\/\/chtaef.com\/index.php\/wp-json\/wp\/v2\/media?parent=344"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chtaef.com\/index.php\/wp-json\/wp\/v2\/categories?post=344"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chtaef.com\/index.php\/wp-json\/wp\/v2\/tags?post=344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}