Explore 70+ Online Courses for Professional Development in the Hospitality Field

For those not ready to embark on a full Certificate Program or just want to hone in on specific skills, one of these courses to further your professional development is a great fit for you.

  • Creating Craft Beverages

  • Introduction to Hotels

  • Introduction to Hotel Operations

  • Services Marketing Planning and Management

  • Evaluating Business and Customer Factors Affecting Marketing Decisions for Services

  • Building a Resilient Services Marketing Information System

  • Developing a Service Strategy and Managing the Brand

  • Managing Service Demand through Pricing and Distribution Strategies

  • Developing an Integrated Marketing Communications Strategy for Services

  • Introduction to Hotel Revenue Management

  • Forecasting and Availability Controls in Hotel Revenue Management

  • Pricing Strategy and Distribution Channels in Hotel Revenue Management

  • Overbooking Practices in Hotel Revenue Management

  • Non-Traditional Applications of Hotel Revenue Management

  • Price and Inventory Controls

  • Price Sensitivity and Pricing Decisions

  • Segmentation and Price Optimization

  • Displacement and Negotiated Pricing

  • Search Engines and Online Selling: Stimulating Incremental Demand

  • Marketing the Hospitality Brand Through Digital Media

  • Implementing Brand Strategy Through Digital Media

  • Success Metrics for Hospitality Digital Marketing

  • Fundamentals of Hospitality Strategy

  • Formulating Hospitality Strategy

  • Implementing Hospitality Strategy

  • Fostering a Culture of Service Excellence

  • Developing Service Excellence Competencies

  • Practicing Servant Leadership

  • Delivering an Excellent Customer Experience for Your Organization

  • Developing a Culture of Empowerment

  • Utilizing Income Statements and Operational Data

  • Optimizing Your Food and Beverage Menu

  • Managing your Food and Beverage Supply Chain

  • Building Guest Loyalty

  • Leading Your Team to Optimize Results

  • Operating a Profitable and Responsible Beverage Program

  • Opening a Restaurant

  • Adding Value with Special Events

  • Financial Analysis of Hotel Investments

  • Control of Hotel Real Estate

  • Developing an Asset Management Strategy

  • Achieving Hotel Asset Management Objectives

  • Valuing Hotel Investments Through Effective Forecasting

  • Valuing Hotel Intellectual Property and Structuring the Capital Stack

  • Foundations of Hotel Planning

  • Initial Hotel Planning Decisions

  • Hotel Guestroom Design

  • Hotel Public Space Design

  • Hotel Back-of-House Design

  • Discrimination Law in the Hospitality Industry

  • Specific Discrimination Laws in Hospitality

  • Wage and Hour Law in Hospitality

  • Labor Law in Hospitality

  • Beer Ingredients and Production

  • Beer Styles

  • Establishing a Beer Program

  • Beer Sales and Training

  • Wine Essentials

  • Foundations of California, the Pacific Northwest, and New York Wines

  • Experiencing Wines of California, the Pacific Northwest, and New York

  • Foundations of French Wines

  • Experiencing Wines of France

  • Foundations of Italian Wines

  • Experiencing Wines of Italy

  • Introduction to Restaurant Revenue Management

  • Menu Design and Engineering

  • Optimizing Restaurant Space and Pricing

  • Managing Meal Duration and Reservations

  • Building Demand During Slow Periods

  • Asset Management Process and Plan

  • Asset Management Strategy

  • Asset Management Toolkit

  • Property Management Operations

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