Explore 70+ Online Courses for Professional Development in the Hospitality Field
For those not ready to embark on a full Certificate Program or just want to hone in on specific skills, one of these courses to further your professional development is a great fit for you.
- Creating Craft Beverages
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Introduction to Hotels
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Introduction to Hotel Operations
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Services Marketing Planning and Management
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Evaluating Business and Customer Factors Affecting Marketing Decisions for Services
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Building a Resilient Services Marketing Information System
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Developing a Service Strategy and Managing the Brand
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Managing Service Demand through Pricing and Distribution Strategies
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Developing an Integrated Marketing Communications Strategy for Services
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Introduction to Hotel Revenue Management
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Forecasting and Availability Controls in Hotel Revenue Management
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Pricing Strategy and Distribution Channels in Hotel Revenue Management
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Overbooking Practices in Hotel Revenue Management
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Non-Traditional Applications of Hotel Revenue Management
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Price and Inventory Controls
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Price Sensitivity and Pricing Decisions
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Segmentation and Price Optimization
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Displacement and Negotiated Pricing
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Search Engines and Online Selling: Stimulating Incremental Demand
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Marketing the Hospitality Brand Through Digital Media
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Implementing Brand Strategy Through Digital Media
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Success Metrics for Hospitality Digital Marketing
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Fundamentals of Hospitality Strategy
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Formulating Hospitality Strategy
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Implementing Hospitality Strategy
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Fostering a Culture of Service Excellence
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Developing Service Excellence Competencies
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Practicing Servant Leadership
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Delivering an Excellent Customer Experience for Your Organization
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Developing a Culture of Empowerment
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Utilizing Income Statements and Operational Data
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Optimizing Your Food and Beverage Menu
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Managing your Food and Beverage Supply Chain
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Building Guest Loyalty
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Leading Your Team to Optimize Results
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Operating a Profitable and Responsible Beverage Program
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Opening a Restaurant
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Adding Value with Special Events
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Financial Analysis of Hotel Investments
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Control of Hotel Real Estate
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Developing an Asset Management Strategy
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Achieving Hotel Asset Management Objectives
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Valuing Hotel Investments Through Effective Forecasting
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Valuing Hotel Intellectual Property and Structuring the Capital Stack
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Foundations of Hotel Planning
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Initial Hotel Planning Decisions
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Hotel Guestroom Design
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Hotel Public Space Design
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Hotel Back-of-House Design
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Discrimination Law in the Hospitality Industry
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Specific Discrimination Laws in Hospitality
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Wage and Hour Law in Hospitality
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Labor Law in Hospitality
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Beer Ingredients and Production
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Beer Styles
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Establishing a Beer Program
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Beer Sales and Training
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Wine Essentials
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Foundations of California, the Pacific Northwest, and New York Wines
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Experiencing Wines of California, the Pacific Northwest, and New York
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Foundations of French Wines
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Experiencing Wines of France
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Foundations of Italian Wines
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Experiencing Wines of Italy
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Introduction to Restaurant Revenue Management
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Menu Design and Engineering
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Optimizing Restaurant Space and Pricing
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Managing Meal Duration and Reservations
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Building Demand During Slow Periods
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Asset Management Process and Plan
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Asset Management Strategy
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Asset Management Toolkit
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Property Management Operations