We are delighted to bring a new ½ day workshop to Barbados
MARCH 10-16, 2020 at Island Inn, our training home for a third year!
Topics Include
- COVID-19 Heartfelt Hosts understanding challenging times for travelers
- Reading Your Guest Accurately
- Owning Your Responses
- Empathetic Language Skills
- Flexible Creative Solutions within your Property Guidelines
- Personal Care on Follow-Through
